Welcome to HerKurtiShop.com. These Terms of Service govern your access to and use of our website, products and services. By browsing our website, creating an account or placing an order, you agree to comply with these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should discontinue using the website and our services.

Who We Are

HerKurtiShop.com is an online store offering Indian ethnic wear for women, men and kids. We provide ready-to-wear and custom-stitched clothing to customers in the United States and other international destinations.

Throughout these Terms, the words “HerKurtiShop,” “we,” “our,” and “us” refer to HerKurtiShop.com. The terms “you” and “your” refer to any visitor, customer or user of our website.

Acceptance of These Terms

By accessing or using our website, you confirm that you have read, understood and accepted these Terms of Service together with our Privacy Policy, Shipping Policy and Return & Refund Policy.

These Terms apply to every visitor, registered user and customer who accesses our website or purchases products through HerKurtiShop.com.

If you are using this website on behalf of another person or organization, you confirm that you have the authority to accept these Terms on their behalf.

Eligibility to Use Our Website

You must be legally capable of entering into a binding agreement under the laws applicable in your place of residence.

If you are under the legal age required to enter into online contracts, you may only use this website with the involvement and consent of a parent or legal guardian.

You agree that all information provided during registration or checkout is accurate, complete and kept up to date.

Using Our Website

You may use HerKurtiShop.com only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems or customer accounts.
  • Upload malicious software, viruses or harmful code.
  • Interfere with the operation or security of the website.
  • Copy, reproduce or distribute website content without written permission.
  • Use automated tools, bots or scripts to collect website content or pricing information without authorization.

Violation of these Terms may result in suspension or permanent restriction of access to our website.

Product Information

We make every reasonable effort to present accurate descriptions, specifications, images and pricing for all products available on HerKurtiShop.com.

Because many of our products are handcrafted and traditionally embroidered, slight variations in colour, embroidery placement, embellishments and finishing may occur. These natural variations are part of the uniqueness of handcrafted ethnic wear and should not be considered manufacturing defects.

Product photographs are intended to represent the item as accurately as possible. However, colours may appear different depending on your device, monitor settings, lighting conditions and photography.

Measurements provided on product pages are intended as guidance. Customers are encouraged to review the size chart carefully before placing an order.

Product Availability

All products displayed on our website are subject to availability.

Although we regularly update inventory, certain items may become unavailable after an order has been placed due to inventory synchronization, manufacturing limitations or unexpected demand.

If an ordered product becomes unavailable, we may:

  • Offer a similar product or alternative.
  • Provide an updated production timeline.
  • Cancel the unavailable item and issue an appropriate refund where applicable.

We reserve the right to discontinue products or modify product specifications without prior notice.

Pricing

All prices displayed on HerKurtiShop.com are shown in the currency applicable to the selected store or region.

Prices, promotional offers and discounts may change without prior notice. The applicable price for your order is the price displayed at the time your purchase is successfully completed.

While we make every effort to avoid pricing errors, we reserve the right to correct typographical mistakes, inaccurate pricing or product information before processing an order.

If a pricing error materially affects your order, we will notify you and provide the option to proceed with the corrected price or cancel the order.

Order Acceptance

Submitting an order does not automatically guarantee acceptance. All orders are subject to review and confirmation.

We reserve the right to decline or cancel an order for reasons including but not limited to:

  • Product unavailability.
  • Incomplete or incorrect customer information.
  • Payment authorization issues.
  • Suspected fraudulent activity.
  • Violation of these Terms of Service.

If your order is cancelled after payment has been received, any eligible refund will be processed using the original payment method in accordance with our refund policy.

Payments

We accept payments through secure and trusted payment providers to ensure a safe shopping experience. Available payment methods may vary depending on your location and may include major credit cards, debit cards, PayPal and other supported payment options displayed during checkout.

All payment transactions are processed through encrypted payment gateways. HerKurtiShop.com does not store your complete credit card or debit card information on its servers.

Your order will be processed only after successful payment authorization. If a payment is declined, cancelled or cannot be verified, your order may be delayed, placed on hold or cancelled.

Custom Stitching and Made-to-Order Products

Many products offered on HerKurtiShop.com can be customized or stitched according to the measurements provided by the customer.

When placing an order for custom stitching, you are responsible for submitting accurate body measurements. Measurements should be carefully reviewed before completing your purchase.

Because stitched and customized garments are created specifically for you:

  • Custom-stitched products cannot be returned due to incorrect measurements provided by the customer.
  • Minor variations in fit may occur depending on the selected design, fabric and tailoring process.
  • Production begins only after your order and measurements have been confirmed.

If our team requires clarification regarding your measurements, we may contact you before beginning production.

Shipping and Delivery

We ship orders to customers in the United States and many international destinations.

Estimated delivery dates shown on our website are provided as general guidance and should not be considered guaranteed delivery commitments.

Delivery times may vary due to:

  • Product availability.
  • Custom stitching requirements.
  • Public holidays.
  • Courier delays.
  • Weather conditions.
  • Customs clearance for international shipments.

Once an order has been handed over to the shipping carrier, delivery is managed by the logistics provider. While we work closely with our shipping partners, delays caused by customs authorities or transportation services are beyond our direct control.

International Orders

Customers ordering from outside India are responsible for understanding any import regulations applicable in their country.

Depending on your location, your order may be subject to:

  • Import duties.
  • Customs processing fees.
  • Local taxes.
  • Government inspection requirements.

These charges, where applicable, are determined by local customs authorities and are the responsibility of the customer unless otherwise stated during checkout.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible.

Requests can generally be accommodated only before order processing or production begins.

Orders may no longer be eligible for cancellation after:

  • Custom stitching has started.
  • The order has entered production.
  • The shipment has been dispatched.

Approved cancellations will be processed according to our Return and Refund Policy.

Returns, Refunds and Exchanges

Returns, refunds and exchanges are handled according to our Return & Refund Policy.

Eligibility depends on factors including the product type, customization, order status and the condition of the returned merchandise.

Customers should carefully review our Return & Refund Policy before placing an order, particularly when purchasing customized or stitched garments.

Customer Responsibilities

To help us process your order efficiently, you agree to:

  • Provide accurate billing and shipping information.
  • Review product descriptions before purchasing.
  • Select the appropriate size using our size guide.
  • Provide correct measurements for customized products.
  • Respond promptly if our team requests additional order information.
  • Ensure someone is available to receive the delivery at the shipping address.

We are not responsible for delays, failed deliveries or additional shipping charges resulting from incorrect addresses, inaccurate contact details or incomplete customer information.

Promotions, Discounts and Coupon Codes

From time to time, HerKurtiShop.com may offer promotional discounts, coupon codes or special offers.

Unless otherwise stated:

  • Promotions cannot be combined with other offers.
  • Coupon codes must be applied during checkout.
  • Discounts cannot be applied after an order has been completed.
  • Promotional offers may be modified or withdrawn without prior notice.

We reserve the right to cancel promotional discounts if misuse, fraud or abuse is detected.

Refused Deliveries

If a shipment is refused by the customer or cannot be delivered because of incorrect delivery information, failure to pay applicable customs charges or repeated unsuccessful delivery attempts, the package may be returned to us.

Any additional shipping charges, customs fees or return handling costs incurred under these circumstances may be deducted from any eligible refund, where permitted by applicable law.

Intellectual Property

All content available on HerKurtiShop.com, including product photographs, videos, graphics, logos, icons, text, product descriptions, website design, layouts and other original materials, is the property of HerKurtiShop.com or its respective licensors unless otherwise stated.

These materials are protected by applicable copyright, trademark and intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, display, sell or commercially exploit any content from our website without our prior written permission.

Downloading or printing website content for personal, non-commercial shopping purposes is permitted provided that no ownership rights are transferred.

User Content and Reviews

If you submit product reviews, photographs, testimonials or other content to HerKurtiShop.com, you confirm that the content belongs to you or that you have permission to share it.

By submitting content, you grant HerKurtiShop.com a non-exclusive, royalty-free, worldwide license to display, publish and use that content for customer communication, product promotion and website improvement.

You agree not to submit content that:

  • Contains false or misleading information.
  • Violates the intellectual property rights of others.
  • Contains offensive, abusive or unlawful material.
  • Includes malware, malicious code or harmful software.
  • Promotes illegal activities or fraudulent behaviour.

We reserve the right to edit, reject or remove user-generated content that violates these Terms or applicable laws.

Third-Party Websites and Services

Our website may include links to third-party websites, payment providers, shipping companies, social media platforms or other external services for your convenience.

These third-party websites operate independently from HerKurtiShop.com and have their own terms, privacy policies and business practices.

We are not responsible for the content, availability or policies of third-party websites, and your interactions with those services are governed by their respective terms and conditions.

Website Availability

We aim to keep HerKurtiShop.com available and operating smoothly at all times. However, we do not guarantee uninterrupted access to the website.

Temporary interruptions may occur because of:

  • Scheduled maintenance.
  • System upgrades.
  • Technical issues.
  • Internet connectivity problems.
  • Events beyond our reasonable control.

We reserve the right to suspend, modify or discontinue any part of the website without prior notice whenever necessary.

Disclaimer

All products, services and information available on HerKurtiShop.com are provided on an “as available” and “as is” basis unless otherwise required by applicable law.

While we make reasonable efforts to maintain accurate product information, website functionality and pricing, we cannot guarantee that the website will always be free from errors, interruptions or technical issues.

Product images, descriptions and specifications are provided for general guidance. Minor differences in colour, embroidery, fabric texture or finishing may occur because of photography, monitor settings and the handcrafted nature of many products.

Limitation of Liability

To the maximum extent permitted by applicable law, HerKurtiShop.com shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of our website, products or services.

Our liability, where legally applicable, shall be limited to the amount paid by you for the product giving rise to the claim.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

Termination of Access

We reserve the right to suspend or terminate access to our website or services if we reasonably believe that a user has violated these Terms, engaged in fraudulent activity or used the website in a manner that could harm HerKurtiShop.com, its customers or its business operations.

Termination of access does not affect any rights or obligations that arose before the termination date.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of HerKurtiShop.com, without affecting any mandatory consumer protection rights available under the laws of your country or state of residence.

Any disputes arising from the use of this website or purchases made through HerKurtiShop.com shall be subject to the jurisdiction of the appropriate courts as required by applicable law.

Changes to These Terms of Service

We may update these Terms of Service from time to time to reflect changes in our business operations, legal obligations, products or website functionality.

The latest version will always be published on this page together with the updated effective date.

Your continued use of HerKurtiShop.com after revised Terms have been published constitutes acceptance of those updated Terms.

Contact Us

If you have any questions about these Terms of Service or require assistance regarding an order, please contact our customer support team.

Email: support@herkurtishop.com

Website: https://herkurtishop.com

We will make reasonable efforts to respond to your enquiry as promptly as possible.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy and any additional policies published on HerKurtiShop.com, constitute the complete agreement between you and HerKurtiShop.com regarding your use of the website and the purchase of our products.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.